Your skincare + shipping questions, ANSWERED.
Can’t find an answer to your question? Click here to get in touch.
Is Jelly Tuesdays Vegan + Cruelty Free?
Yes all of our products are!
What type of Skin is Jelly Tuesdays made for?
All skin types, normal, blemished, combination, oily and dry.
I have a allergy can I still use your skincare?
If you do have an allergy please kindly check all ingredients first, if they are ok for you to use, then patch test first. We recommend this to everyone before trying new products.
How often should I use your skincare?
Everyday for the best results.
Does the Green Boy Serum take long to absorb?
Yes this is perfectly normal because of its avocado oil properties in the ingredients. It's this avocado oil that helps moisturise and protect your skin, as well as increasing collagen metabolism - amazing right!
Does the Jelly Cleanser remove make up?
Yes as well as unwanted oils you have accumulated throughout the day. Simply apply 2 small pumps, wash face and rinse with water.
SHIPPING
Do you offer International shipping?
Yes we ship worldwide, cost will be calculated automatically on checkout.
What If my order is left at home and I am not there?
Our domestic deliveries are via Sendle. If there is not a safe place to leave your package, the driver will send you notification and you can organise redelivery with Sendle. (Note this is for domestic orders only, international orders will vary by shipping carrier).
How often are orders sent?
Parcels are sent every second day (business days only)
I accidentally ordered the wrong product what do I do?
Please email jellytuesdays@gmail.com and we will organise the correct product to be sent to you, if the parcel has already been sent we will need to wait for that product to be returned.
How long does Shipping take?
DOMESTIC 3-6 business days.
INTERNATIONAL 6-14 business days pending location.