SHIPPING

How long until my order will be shipped?

We aim to ship your product out within 1-3 business days from the time you order. Please allow more time during busy holiday or sale periods.  Delivery time varies between state and country. Please see below for estimated shipping times -

DOMESTIC DELIVERY TIMES IN AUSTRALIA-

STANDARD  3-6  BUSINESS DAYS 

INTERNATIONAL 

STANDARD 6-14 BUSINESS DAYS 

Please note this is an estimate only, times may vary. 

 

Delivery

Jelly Tuesdays is not responsible for any failure to deliver products on time or at all to the fullest extent permitted by law if such failure results from an event beyond its reasonable control. An event beyond its reasonable control would include but is not limited to war, rebellion, labour strike, natural disaster such as an earthquake or an endemic or pandemic. In such circumstances we shall use reasonable endeavours to deliver the product to you once the event no longer prevents us from doing so.

Lost Parcels

Jelly Tuesdays accepts no responsibility for lost or unclaimed packages. Online tracking is available to you and is sent to you via email once you place an order. It is your responsibility to track the item via our website by clicking the 'Track my Order. We urge customers to access their tracking code if there is a delay in tracking and/or receiving your order. If the wrong address information is inputted into the checkout page when an order is placed on the website, and as a result, a parcel is sent out then returned back to us, it is the customer’s responsibility to pay for the product to be re-directed (sent) to the correct address.

 As always, we are here to help - so please reach out to us at any time and we would love to help!